Terms of Service

By using our Services, you are agreeing to these terms. Please read them carefully.

1. Training: This agreement is entered into by and between the customer and the Company JRK9 and is effective immediately upon signature, electronic or otherwise.

Under the terms set forth herein and in exchange for payment of the NONREFUNDABLE sum agreed upon and paid by Customer, Company agrees to provide the services selected and paid for by Customer. Customer is aware that training lessons are sold by level or package and not as individual lessons and as such must be paid for in full at time of registration unless otherwise arranged by Company.

All services to be provided by Trainer/s will be provided on any scheduled training day between the selected start date of enrollment and 90 days after the start date. Services will be provided during the scheduled hours for Customer’s dog(s) according to the schedule as set forth by Trainer’s.

NOTE: Training is closed for all major holidays and may close an additional four weekends per year. Other previously scheduled breaks/vacations may occur and the Trainer/s will do his/her best to notify client in a timely manner of any such scheduling changes. If at any time one of the scheduled lessons is missed and cannot be made up during the designated 90 day service period, customer may make up the lesson privately for a nonrefundable sum of $50 per group lesson and $125 per private lesson. Additional private lessons may also be added for an additional fee of $50 per lesson if client is currently enrolled and attending group lessons. Customer may be subject to an additional travel fee if such lessons are not provided on Company premises.

The Company is not responsible for ANY physical injuries of ANY KIND sustained by Customer or Customer’s dog(s) during, before, or after the Company’s training sessions. These training sessions are physically demanding and Customer/Customer’s dog(s) engages in them AT HIS OR HER OWN RISK. These training sessions will include training in the disciplines listed in the service description for each class, and may include training in other disciplines AT THE SOLE DISCRETION OF THE TRAINER.

Trainer is not responsible for ANY actions Customer’s dog(s) may engage in while the Trainer is conducting the training sessions, nor is the Trainer responsible for the actions of Customer’s dog(s) at any other time while Customer’s dog(s) are at or away from Trainer’s place of training. Customer agrees to indemnify Trainer/Company for any claims to the contrary.

Customer further agrees to indemnify and hold harmless Trainer/Company from and against any claims arising out of Customer or Customer’s dog(s) presence upon or use of any premises utilized by Trainer/s in conjunction with the training sessions.

If, at any time, Customer has concerns or is otherwise not satisfied with the services provided by Head Trainer, Customer agrees to immediately notify Company, in writing, of such concerns and to allow Company a reasonable time to evaluate and respond to any such concerns.

By signing this Agreement, Customer expressly agrees to allow Company to utilize Customer’s animal’s image and/or Customer’s testimonial(s) for the limited purpose of advertising and/or promoting this business. Customer also agrees that any pictures or videos taken of or during any class or event held by the Trainer/s will not be used for or in relation to any commercial purpose without express written permission by the Trainer/s and any and all videography/photography must be approved by Trainer in advance and must abide by any stipulations Trainer provides at time of granting permission.

Customer agrees that this document contains the entire agreement between Trainer and Customer, and Customer acknowledges that no promises or representations except as may be set forth herein have been made by Trainer or his/her agents. No modifications of, or additions to any provisions of this Agreement, will be valid or binding upon Trainers, their successors, or agents unless set forth in writing and signed by both Trainer and Customer. The indemnification provisions above and Customer’s other obligations shall survive any cancellation or termination of this Agreement.

This Agreement is governed by the laws of the Commonwealth of Texas. CUSTOMER MAY CANCEL THIS AGREEMENT AT ANY TIME, PROVIDED THAT UNLESS OTHERWISE AGREED BY BOTH PARTIES IN WRITING, ANY MONIES PAID PRIOR TO CANCELLATION WILL NOT BE REFUNDED UPON CANCELLATION BY CUSTOMER. NOTE: THE TRAINER MAY ALSO CANCEL THIS AGREEMENT WITH THE CUSTOMER AT ANY TIME THE TRAINER ALONE DECIDES THAT THE CUSTOMER’S CONTINUED INVOLVEMENT WITH THE COMPANY IS DETRIMENTAL TO THE COMPANY’S GOALS. THIS DECISION WILL BE DETERMINED BY THE TRAINER ALONE.

CUSTOMER CERTIFIES THAT HE OR SHE HAS READ AND FULLY UNDERSTANDS ALL OF THE PROVISIONS OF THIS AGREEMENT, AND IS ENTERING INTO THIS AGREEMENT FREELY AND VOLUNTARY.

2. Boarding, Board & Train, Daycare: This is an Agreement between JRK9, LLC and the pet owner whose agrees to these terms through electronic signature, completing online booking ,or otherwise (hereinafter called “Owner”).

1. Owner agrees to pay the rate for the dog care provided in effect on the date pet is checked into JRK9 for Boarding, Daycare, or Board and Train services and no later than pick up for boarding and daycare services.

2. Payment is due immediately upon billing.

3. Owner understands that a credit card is required to be kept on file at all times and will be charged for the required 25% non-refundable deposit for boarding reservations. This deposit will be credited to your account for future use if reservation is canceled unless cancellation is not received 48 hours/2 calendar days prior to regular reservations or 1 week/7 days prior to peak time/holiday reservations. Owner also understands and agrees that JRK9 has authorization to charge the card/s on file at any time should the account have any outstanding charges or should any unexpected charges occur.

4. Reservation cancellations can be made at any time, however, deposits will be forfeited if cancellations are not made 48 hours/2 calendar days prior to regular reservations or 1 week/7 days prior to peak time/holiday reservations. Any holiday reservations that are canceled within one week of the beginning of the reservation date or shortened due to early pick up may also be subject to the full charge of their reservation.

5. Owner further agrees to pay all costs and charges for special services requested, and all veterinary costs for the pet during the period said pet is in the care of JRK9.

6. Owner further agrees that the pet shall not leave the facility until all charges due are paid by Owner or proper payment arrangements are agreed upon by both parties.

7. By Signing this Agreement and leaving pet with JRK9, Owner certifies the accuracy of all information given about pet. JRK9 reserves the right to deny admittance to Owner or Owner’s pet for any reason at any time.

8. JRK9 shall exercise reasonable care for the pet delivered by the Owner to the pet care provider. If interactive daycare/training is provided, Owner recognizes and accepts all potential risks involved in such activity and will at no time hold JRK9, it’s employees or designees, or property owner liable for their dog in any form. The Owner further agrees to be solely responsible for any and all acts or behavior of said pet when it is in the care of the pet care provider, to include payment of costs for injury to staff or others, other animals, or damage to facilities caused by the pet as well as any necessary modifications needed to properly and safely contain the pet.

9. Owner specifically represents that he or she is the sole owner of the pet, free and clear of all liens and encumbrances.

10. Owner specifically represents to JRK9 that, to Owner’s knowledge, the pet has not been exposed to any contagious diseases within a thirty-day period prior to check-in. During the period of this Agreement, Owner also agrees to notifyJRK9 of any known exposure of pet to a communicable disease and hold pet out of attending JRK9 until pet is symptom-fee for a minimum of 30 days or with written veterinary clearance. Owner further agrees to maintain currency of vaccinations as required by JRK9 policy.

11. Owner understands that all pets at JRK9 are fully vaccinated. However, it is still possible for Owner’s pet to become ill, even if vaccinated Owner understands that this is not due to any circumstance or condition at JRK9 and agrees to not hold JRK9 liable in the event your pet becomes ill during or after its stay.

12. Owner further agrees to provide proof of preventative flea/tick treatment program and to be financially responsible for any required treatment for fleas/ticks, if determined necessary by the pet care provider.

13. All charges incurred by Owner shall be payable upon pick-up of pet. JRK9 is authorized to charge any unpaid charges to card/s on file if Owner does not pay all charges before leaving the facility. JRK9 shall have, and is hereby granted, a lien on the pet for any and all unpaid charges resulting from services provided byJRK9. The Owner hereby agrees that in the event the charges are not paid when due in accordance with this contract, JRK9 may exercise its lien rights upon ten days written notice given by JRK9 to Owner by certified mail to address shown on contract. JRK9 may dispose of pet for any and all unpaid charges, at private or public sale, in the sole discretion of JRK9, and Owner specifically waives all statutory or legal rights to the contrary. If such sale shall not secure a price adequate to pay such costs of pet care or other charges delinquent, plus costs of sale, the Owner shall be liable to JRK9 for the difference. All monies realized by JRK9 at such sale, over and above the charges due and costs of sale shall be retained by JRK9.

14. If a pet becomes ill or injured, or if the state of the animal’s health otherwise requires professional attention, JRK9, in its sole discretion, may engage the services of a veterinarian or administer medicine or give other requisite attention to the animal and the expenses thereof shall be paid by the Owner.

15. Please be aware that we will post your dog on social media and often speak about your dog and his/her behavior. This contract means that you are aware that we will use your dog's likeness at any time, before, during, and/or after training on our website, social media platforms, and any other media we choose.

16. This Agreement contains the entire agreement between the parties. All terms and conditions of this Agreement shall be binding on the heirs, administrators, personal representatives and assigns of the Owner and JRK9.

17. Any controversy or claim arising out of or relating to this Agreement, or breach thereof, or as the result of any claim or controversy involving the alleged negligence by any party to this Agreement, shall be settled in accordance with the rules of the American Arbitration Association, and judgment upon the award rendered by an arbitrator may be entered in any Court having jurisdiction thereof. The arbitrator shall, as part of the award, determine an award to the prevailing party of the costs of such arbitration and reasonable attorney’s fees of the prevailing party.